Privacy policy

1. Introduction

Welcome to Nuvexior. We value your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how Nuvexior collects, uses, stores, and discloses personal information when you visit our website, browse our coffee table collection, place an order, or contact our customer support team.

Throughout this policy, the terms “we,” “us,” and “our” refer to Nuvexior.

By accessing or using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain it as necessary.

2. Personal Information We Collect

When you visit or shop with Nuvexior, we may collect certain categories of personal information, depending on how you interact with our website.

A. Contact Information

When you place an order or contact us, we may collect information such as:

  • Full name

  • Email address

  • Phone number

  • Billing address, if applicable

  • Shipping and delivery address

This information helps us process orders, arrange deliveries, and communicate with customers.

B. Order Information

When you purchase a coffee table from Nuvexior, we may collect information relating to your order, including the products purchased, order number, order status, order value, and relevant transaction records.

Since Nuvexior currently accepts Cash on Delivery (COD) only, we do not require customers to submit credit or debit card details through our current payment arrangement.

C. Technical and Usage Information

When you browse our website, certain information may be collected automatically by Shopify or other technologies used on our store. This may include:

  • Internet Protocol (IP) address

  • Browser type and device information

  • Operating system

  • Pages viewed and interactions with our website

  • Referring website or source

  • Approximate location inferred from technical information

  • Cookies and similar technologies

This information may help us understand how visitors use our website, maintain security, and improve the shopping experience.

D. Communications and Customer Support

If you contact Nuvexior by email, phone, or another available communication channel, we may retain the information you provide, including your message and relevant order details, to respond to your inquiry and maintain appropriate customer service records.

3. How We Use Your Personal Information

Nuvexior may use personal information for the following purposes:

  • Order Processing: To receive, review, manage, and fulfill customer orders.

  • Delivery Arrangements: To prepare shipments and provide delivery information to relevant carriers.

  • Customer Support: To answer questions, resolve complaints, and assist with order-related concerns.

  • Returns and Refunds: To evaluate eligible requests and manage the applicable return and refund process.

  • Communication: To send order confirmations, delivery updates, and important service-related messages.

  • Website Improvement: To understand customer interactions and improve our products, website, and services.

  • Security and Fraud Prevention: To detect suspicious activity, protect our website, and help prevent unauthorized or fraudulent transactions.

  • Legal Compliance: To comply with applicable laws, regulations, lawful requests, and other legal obligations.

We use personal information only for legitimate business purposes and as permitted by applicable law.

4. Cash on Delivery Information

Nuvexior currently accepts Cash on Delivery (COD) as its only payment method.

To fulfill a COD order, we may use your name, phone number, delivery address, and order details to coordinate delivery and confirm the amount payable.

Relevant information may be shared with delivery providers where necessary to complete the shipment and collect payment on our behalf.

Customers are not required to provide credit or debit card details through our current COD payment arrangement.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to support essential website functions and improve the shopping experience.

These technologies may be used to:

  • Remember shopping cart contents and certain preferences.

  • Support website functionality and security.

  • Understand website traffic and usage patterns.

  • Measure the performance of website features or marketing activities, where applicable.

Some cookies may be provided by Shopify or third-party services integrated into our store.

You may be able to manage cookies through your browser settings or available consent tools. Disabling certain cookies may affect the functionality of some parts of our website.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

6. How We Share Personal Information

Nuvexior does not sell personal information to third parties in exchange for money. We may disclose personal information when necessary for the purposes described in this policy.

These recipients may include:

A. Shopify and Website Service Providers

Our online store is hosted on Shopify. Shopify and relevant service providers may process information to operate the website, support checkout, maintain security, and provide related services.

B. Shipping and Delivery Providers

We may share necessary contact, address, and order information with shipping carriers and delivery partners to fulfill orders and facilitate Cash on Delivery collection.

C. Customer Support and Technical Providers

Where applicable, we may use third-party service providers to help manage communications, maintain our website, or provide technical support.

D. Legal and Regulatory Authorities

We may disclose information when required by law, legal process, or a valid request from an authorized authority, or when disclosure is reasonably necessary to protect our rights, customers, or business.

We expect service providers handling personal information on our behalf to process it in accordance with applicable legal requirements and their relevant contractual obligations.

7. Third-Party Websites and Services

Our website may contain links to third-party websites or services. These external services operate independently and may have their own privacy policies and data-handling practices.

Nuvexior does not control the privacy practices of third-party websites. We encourage customers to review the applicable privacy policies before providing personal information to those services.

8. Data Retention

Nuvexior retains personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, customer support, business recordkeeping, dispute resolution, and compliance with applicable legal obligations.

The retention period depends on the type of information, why it was collected, and any applicable legal or operational requirements.

When personal information is no longer needed, we will take reasonable steps to delete it, anonymize it, or otherwise handle it appropriately, subject to legal requirements and technical limitations.

9. Data Security

At Nuvexior, we take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security, but we strive to use appropriate safeguards consistent with the nature of the information and our business operations.

Customers should also take reasonable precautions when using the internet and sharing personal information.

10. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information. These rights may include:

  • Requesting access to personal information we hold about you.

  • Requesting correction of inaccurate or incomplete information.

  • Requesting deletion of certain personal information.

  • Objecting to or requesting restrictions on certain processing activities.

  • Withdrawing consent where processing is based on consent.

  • Requesting a copy of certain information in a portable format.

  • Opting out of certain targeted advertising or data-sharing activities where applicable.

These rights are subject to applicable legal conditions and exceptions. Nuvexior may need to verify your identity before responding to a request.

To submit a privacy-related request, contact us using the details provided in this policy.

11. Children's Privacy

Our website is intended for a general shopping audience and is not designed to knowingly collect personal information directly from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to Nuvexior in circumstances where it should not have been collected, please contact us. We will review the matter and take appropriate action as required by applicable law.

12. International Data Transfers

Because our store operates through Shopify and may use service providers in different locations, personal information may be processed or stored outside the state or country in which it was collected.

Where applicable, Nuvexior will take reasonable steps to ensure that international transfers of personal information comply with relevant legal requirements and that appropriate safeguards are used when required.

13. Marketing Communications

If Nuvexior offers promotional emails, newsletters, or other marketing communications in the future, we will handle related personal information in accordance with applicable law.

Where consent is required, we will obtain it before sending marketing communications. Customers may unsubscribe from marketing emails using the unsubscribe option provided or contact us for assistance.

Essential messages relating to orders, deliveries, security, or customer service may still be sent when necessary to fulfill our obligations.

14. Privacy Rights for U.S. Residents

Depending on the state in which you reside and whether applicable legal thresholds are met, you may have additional privacy rights under U.S. state privacy laws.

These rights may include the ability to request access to, correction of, or deletion of certain personal information and to opt out of specific types of data processing, such as targeted advertising or certain sales or sharing of personal information, where applicable.

To exercise an applicable privacy right, please contact Nuvexior using the contact details below. We will review and respond to requests in accordance with the laws that apply to the request.

15. Changes to This Privacy Policy

Nuvexior may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or legal requirements.

When changes are made, we will publish the revised policy on this page and update the “Last Updated” date. Where required by law, we will provide additional notice or obtain consent for relevant changes.

We encourage customers to review this page periodically to remain informed about how their personal information is handled.

16. Contact Us About Privacy

If you have questions about this Privacy Policy, how your personal information is used, or how to submit a privacy-related request, please contact Nuvexior using the information below.

Trade Name: Nuvexior
Phone Number: +1 405-254-4979
Email Address: jeeali5422@gmail.com
Business Address: 2501 W Memorial Rd, Oklahoma City, OK 73134, United States

We will make reasonable efforts to review your inquiry and respond in accordance with applicable requirements.

17. Final Statement

At Nuvexior, we recognize the importance of protecting customer privacy and handling personal information responsibly. We aim to be transparent about our data practices and to use information appropriately to operate our coffee table store, fulfill orders, and provide customer support.

Thank you for trusting Nuvexior. We appreciate your business and are committed to providing a convenient and responsible online shopping experience.